Xoriant helped a mid-sized California bank transform its Know Your Customer (KYC) process using AI and machine learning. The solution automated and accelerated the manual KYC validation process, reducing false positives by up to 70% and integrating flexible, secure workflows for handling KYC exceptions. It enabled real-time extraction and validation of uploaded documents, facilitated collaboration, and delivered tailored regulatory and operational reporting. This transformation improved KYC processing efficiency by 46%, doubled customer satisfaction related to account opening, and ensured compliance adaptability.

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