The Challenge Kuoni have been using a powerful, enterprise sustainability data management tool for a few years. With complex KPI’s, and welldesigned workflows and data collection strategies, the system itself was powerful and highly informative. The challenge Kuoni faced with its usability. They needed to engage their data providers, to understand the importance of the data they were providing and why that data needed to be accurate and on time. The Solution SustainIt’s experience in communicating with stakeholders and in creating bespoke training programmes, meant that we were able to work with the senior stakeholders at Kuoni to build a set of training documents, engagement sessions and online resources, that would provide the necessary focus. This would help data inputters get v

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