The Challenge SITA, the world’s leading air transport IT and communications specialist, needed a flexible, web based CSR solution that would allow them to collect data from across the globe. They required a solution that wouldn’t just deal with one arm of sustainability but would allow them to expand the scope of the solution as their CSR ambitions evolved. SustainIt needed to help SITA find an agile, cost effective system that would enable them to clearly understand their CSR data and communicate their sustainability successes to both customers and staff. The Solution Through a series of technical workshops and meetings, SustainIt were able to form a clear understanding of the requirements for SITA’s new CSR solution. SITA chose a ThinkStep solution that would allow them to define

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