Kuehne + Nagel’s Portal Reduces Administrative Workload to Focus on Adding Value for Customers
Kuehne + Nagel’s Portal Reduces Administrative Workload to Focus on Adding Value for Customers
2 PagesKuehne + Nagel’s Portal Reduces Administrative Workload to Focus on Adding Value for Customers Challenge In support of its contract logistics and supply-chain management activities, Kuehne + Nagel Logistics offers total logistics planning, control and execution services, which are designed to turn its customers’ logistics into a competitive advantage. Information and communication technology (ICT) plays an important role in improving Kuehne + Nagel’s operational efficiency and effectiveness, and that of its clients. One such client is Unilever, a global manufacturer of Fast Moving Consumer Goods (FMCG). Crucially, the cornerstone of Unilever’s customer service philosophy is the assurance it offers retailers that Unilever always delivers what it promises, and on time. That is
