CASE S TUD Y KORAIL saves money, improves efficiency and provides better customer service with Tmax TPM.Korea Railroad Corporation (KORAIL) is the national railway operator in South Korea. It is a public corporation, managed by the Ministry of Land, Infrastructure and Transportation and operates intercity/regional, commuter/metro and freight trains throughout the country. South Korea is one of only four countries in the world including Japan, France and China to develop a high-speed train above 420 km/hr that runs on a conventional rail, with KORAIL’s High Speed rail system KTX (Korea Train eXpress). tmaxsoft.com 2The challenge KORAIL needed to implement a new ticketing service and membership system that would save money, improve efficiency and provide better customer service.

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