Case Study | Kool Chevrolet About the customer: Grand Rapids’ largest north end full service GM dealer that has been in operation since 1974. Family owned and operated, specializing in “Complete Satisfaction.” From friendly sales and factory trained service staff to quality vehicles and low prices, Kool Chevrolet strives to exceed expectations for every visit. 1.877.613.2012 | www.rtlondon.com December 2014 Location: Grand Rapids, MI RT London

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