Kier Limited IT Services –End User Computing Service Transformation Case StudyKier EUC Service Transformation Case Study Industry Construction & Property Location Bedford, UK Key Challenge Implement a new service Strategy and bring the team along Business Benefits The EUC responds quicker to business priorities Partner Kier LimitedIntroduction Kier Limited (Kier) commissioned Difrent to review the established End User Computing service provided by Kier, within a Discovery phase. Identify opportunities to enhance and develop the service as measured by certain KPI’s. Then, Difrent were commissioned to manage the accepted recommendations within a 100 day period. . Difrent consultants were assigned to the project, developing a number of recommendations. From the Discovery work an agree

Join for free to read