WWW.BLUJAYSOLUTIONS.COM Lighting specialist streamlines processes and improves control with BluJay Solutions CASE STUDY | PARCEL 01 Kichler This would enable expected service levels to be met and more value-added services to be offered without adding to the cost of products. – Following significant growth, operational practices were becoming very labor intensive – Growth was surpassing the capacity to meet customer demands in existing facilities – A shift in order characteristics was driving more shipments via parcel, pushing total fulfillment capacity to the limit, and rapidly exceeding the company’s ability to manually process parcel shipments CHALLENGE QUICK FACTS Home product retailer specializing in chandeliers, wall sconces, ceiling mounts, and ceiling fans Founded in

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