Case Study

Kichler Lighting Reduces Costs and Paper with Radical Process Platform

Kichler Lighting Reduces Costs and Paper with Radical Process Platform

Enabling Lean | www.workflow.winshuttle.com | 440-721-7767 “Kichler Lighting has worked with CPS to simplify process, reduced paper and re- entry work while decreasing operational costs including IT customizations” Frank Duchossois, Business Analyst @ Kichler Lighting Kichler Lighting Reduces Costs and Paper with Radical Process Platform Kichler Lighting Corporation designs, contract manufactures and distributes residential lighting primarily in the North American market, with four locations in Cleveland, East Hartford CT, Atlanta GA, and Las Vegas NV. They receive approximately 1,000 new orders per day, and roughly 6,000 active SKUs. In 2014, Kichler deployed an Epicor ERP system. Process and Resource Challenges The Kichler customer service

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