Kiawah Island Golf Resort Achieves Its Record Bookings by Innovating Their Online Reservations Executive Summary The luxurious Kiawah Island Golf Resort offers unforgettable experiences for its guests. The demand for their villa properties grew rapidly over the last few decades, yet their online reservations were impeded by the limitations of their existing booking system. The team identified this as an opportunity to leverage an interactive online reservations technology to better manage guest demand, and to increase bookings. Kiawah Island Golf Resort selected Agilysys rGuest ® Book to help grow online reservations. Since deployment, the team has achieved outstanding results. Challenges For more than 30 years, the demand for their exquisite villas and amenities continued to g

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