Case Study

Keytree digitally transforms and reinvents retail operations at Greggs

Keytree digitally transforms and reinvents retail operations at Greggs

Pages 1 Pages

Greggs, a UK-based food retailer, partnered with Keytree to digitally transform its operations, replacing outdated legacy systems. The SAP S/4HANA-based solution standardized finance, procurement, and supply chain processes across 1,800+ outlets. Key features included POS integration, inventory management, stock replenishment, and bespoke customer orders. A Learning Management System using SAP SuccessFactors modernized training for 20,000 employees. The transformation streamlined operations, consolidated 15 systems into one, improved visibility, and created a scalable infrastructure to support Greggs’ growth, evolving from a bakery to a "food-on-the-go" retailer.

Join for free to read