The Challenges Keypath Education required a transcription and captioning provider that would ensure the accessibili- ty of all course materials and integrate with their exist- ing processes. ? Accessibility Needs: Keypath prioritizes being at the forefront of accessibility, using the latest tech- nology to ensure that courses are designed with accessible alternatives, rather than waiting for student requests. All video and audio content from faculty must be made accessible for students with hearing impairments, and thus require transcrip- tion and captioning. They preferred not to allocate in-house resources to accomplish this task. ? Simplified Process: Keypath had previously been working with a vendor that did not address their unique organizational requirements. They searc

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