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Kenya Commercial Bank

Kenya Commercial Bank

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CASE STUDY: KENYA COMMERCIAL BANK#1 Kenya Commercial Bank The Kenya Commercial Bank Group is one of the three largest commercial banks in Kenya. Today, the KCB Group has the widest network of banking outlets in East Africa, comprising over 222 branches and over 400 ATM in Kenya, Burundi, Rwanda, South Sudan, Tanzania and Uganda. K Company Pro?le As a leading ?nancial institution in Kenya, KCB deemed it necessary to improve their customer service

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