J.W. Pepper & Son, Inc.
J.W. Pepper & Son, Inc.
4 PagesFAST FACTS COMPANY Established in 1845, J.W. Pepper is one of the world’s leading sheet music retailers. INDUSTRY Sheet music CHALLENGES ? Consolidate 15 warehouses to two ? Improve overall operational efficiencies ? Streamline product shipments RESULTS ? Reduced operating costs ? Lowered average number of shipments per order ? Improved customer service CASE STUDY www.idigazeley.com J.W. PEPPER & SON, INC. THE CUSTOMER CHALLENGE As one o
