CASE STUDY www.ithakaleadership.co.uk :: 0845 496 4548 Ian Houston had a vision he wanted to make a reality. He wanted to plan an effective transition in his family-owned business to bring his son James in to run it. Ian was Managing Director of Jones and Palmer, a company that prints annual reports for public companies. He also knew that the business had to change to embrace new technologies and ways of working to thrive in a very comp

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