CUS T OMER SPO TLIGHT JFK Health triages printing security, costs and usage with Kofax ControlSuite Summary In healthcare, organizations must grapple with two seemingly opposite goals: reduce costs while increasing security. At JFK Health, which prides itself on its secure approach to patient information and patient satisfaction, print costs continued to rise. The tremendous expense stemmed from users printing information, then leaving the paper documents on the printer—and reprinting the same document at another machine. Users also printed large jobs on the printers instead of sending them to the cost-effective in-house print shop. For the Edison, N.J.-based healthcare and hospital network, cutting print costs became paramount, along with increasing security and eliminatin

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