CUS T OMER SPO TLIGHT Integrated Health System improves printing security, reduces costs with Kofax ControlSuite Summary Imagine the nightmare that comes with supporting nearly 2,000 printing and scanning devices, with an end user ratio of 2.4:1. Now imagine that these end users only have print drivers to print to one or two of these devices—and they can’t print a discharge summary for a patient because the device is malfunctioning. This real-life nightmare was par for the course at this integrated health system. With all these devices, and limited options for printing, the IT team would be left scrambling if a machine went down. Additionally, since printouts were left on the printer, it was only a matter of time before confidential patient information fell into the wrong h

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