Case Study

JDA Support Services Minimizes Downtime — and Maximizes Solution Performance — at Tilly’s

JDA Support Services Minimizes Downtime — and Maximizes Solution Performance — at Tilly’s

Pages 1 Pages

DESCRIPTION Headquartered in Irvine, California, Tilly’s is a leading specialty retailer of West Coast inspired apparel, footwear and accessories. It offers one of the largest assortments of brands and merchandise from the top players in the surf, skate, motor cross and lifestyle apparel at its 180 stores and online at tillys.com. Founded in 1982, the company’s net sales for 2012 were $467.3 million, an increase of 16.6 percent compared to the prior year. OBJECTIVE Leverage JDA Support Services to enable the consistently high performance of JDA Merchandise Management System (MMS) and JDA Allocation: • Submit and resolve issues quickly via phone or website • Ensure uninterrupted performance of planning and allocation processes • Access self-service JDA resources — including we

Join for free to read