Case Study

J.B. Hunt Transport Services delivers premier customer service

J.B. Hunt Transport Services delivers premier customer service

Pages 3 Pages

SUCCESS STORY: J.B. HUNT TRANSPORT SERVICES, INC. J.B. Hunt Transport Services delivers premier customer service Transportation services company supports complex call routing for internal and external customers J.B. Hunt Transport Services, Inc., is a Fortune 500 company and one of the largest transportation logistics companies in North America. J.B. Hunt provides safe and reliable transportation services to a diverse group of customers throughout the continental US, Canada and Mexico. Since 1999, J.B. Hunt has relied on the Genesys Customer Experience Platform to support complex call routing requirements for their internal and external customers: 15,000 drivers across North America, as well as their diverse client base that includes a large number of Fortune 500 companies.

Join for free to read