Case Study
Jardine Lloyd Thompson
Customer Profile 1 Jardine Lloyd Thompson (Winner of WFMC 2011 Gold Prize for BPM Excellence) 1. EXECUTIVE SUMMARY / ABSTRACT Formed in 1997 from the merger of Lloyd Thompson and Jardine Insurance Broker, Jardine Lloyd Thompson (JLT) is an international group of Risk Specialists and Employee Benefits Consultants. JLT is listed on the London Stock Excha