The Challenge Janney had a lengthy, manually-driven process for expense management. After an employee manually completed an Excel spread sheet with line item expenses, it got routed for approval to one or more people. The routing process was to drop the sheet on the approver’s desk, and to send the approved expense report via inter-office mail to the accounts payable (AP) headquarters. AP was responsible for auditing the reports for accuracy, duplicate entries, compliance, approvals and GL/cost center allocations. It was only after AP received the reports that they could be tracked. The invoice workflow was just as manual and time- consuming. Invoices were mailed directly to headquarters, or sent to one of the 108 satellite branch managers. The invoices were manually approved and se

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