fusionconnect.com | 888.301.1721 CASE STUDY James G. Elliott “Our services work reliably for us. It’s sort of ‘set it and forget it,’ and that’s exactly what we need.” Jim Elliott, President and CEO, James G. Elliott The Challenge The Solution The Result f Frequent Internet and Voice system outages caused fast-busy signals and loss of call routing, impacting the ad sales company’s ability to answer inbound sales calls. Working with separate providers for Internet and phone created difficulty with vendor management, especially in the event of a service issue. f SD-WAN Enterprise ensures calls and other priority, real-time application traffic are routed over the cleanest WAN connection to eliminate dropped calls, choppy sound quality and echoes. f Hosted Voice delivers uninterr

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