400-Location Kidney Care Provider Saves Time and More Than $1.2 Million Annually with Switch to Fusion
400-Location Kidney Care Provider Saves Time and More Than $1.2 Million Annually with Switch to Fusion
4 Pagesfusionconnect.com | 888.301.1721 The Challenge • Extremely high telecom costs for basic phone lines; unexplained fees • Random and unplanned number porting caused temporary loss of service or mis-routing of emergency calls • Lack of a robust customer portal meant time-consuming manual processes, including support ticket management The Solution • Fusion Business Voice lines (POTS lines) and FusionSIP • FusionWorks Pro Hosted Voice • Fusion Elite Gold Support • Two 100 MB circuits • A single invoice for all of their services, nationwide • Fusion Customer Portal • Fusion Service Delivery: Expert solution design, migrations, ports, service changes, and service turn-up The Result • Saves $1.2 Million in POTS line charges, annually • Anticipates additional savings on monthly recurring costs an
