James Cook University Uses Open Spatial’s Asset Decision Support System to Improve Maintenance Management on Campus openspatial.com CUSTOMER James Cook University (Australia) Established 1970 Campus facilities in Townsville, Cairns, Mount Isa, Thursday Island and Mackay, Brisbane and Singapore Serves approximately 20,000 students CHALLENGE Existing system lacked reliability and accessibility, making it difficult to make informed decisions about assets, services and infrastructure • A build-up of, and reliance on, institutional knowledge • Lack of a reliable, up-to-date wayfinding system • Campus infrastructure management system not integrated with existing space, maintenance and finance systems RESULTS • Consolidation of campus assets into one complete, reliable inventory databa

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