Case Study
Jama Software Reduces Support Costs by 28% with Online Community
Jama Software created a public online community where customers and prospects could easily find content around its extremely technical products, as well as network and learn from each other. Jama can now drive top-of-funnel leads to a single place, as well as provide technical content and a peer network for its customers. Its community makes daily communication easier for both customers and staff, and it’s been called, “the best resource for all things Jama.” www.higherlogic.com © Higher Logic. All Rights Reserved Jama Software Reduces Support Costs by 28% with Online Community AT A GLANCE Jama Software is a product development platform for organizations that build complex products and mission critical software systems like SpaceX and Caterpilar. CRM: Jama’s Cu