1 SUCCESS STORY How one MSP kept their client’s business operations alive through flood and fire. I’VE SEEN FIRE & I’VE SEEN RAIN2 Business continuity in a box. That’s what Managed Service Provider , XCEL Professional Services Ltd. in Calgary offers their customers. In 2013, XCEL ’s client, Storm Resources Ltd., an oil and gas exploration and development company, was severely disrupted by the Calgary flood that devastated much of the area. Many businesses were completely down for a week or more. For Storm, downtime can be devastating. “The inability to communicate and access information can be costly to our operation in terms of lost productivity and missed opportunities,” said Kathy Hanrahan, from the Human Resource team at Storm. XCEL had to retrieve Storm’s servers f

Join for free to read