Itron Uses Global Call Forwarding to Centralize Their Global Customer Support Efforts CUSTOMER CASE STUDY Company Name: Itron Industry: Utilities Founded: 1997 Client Since: 2018 Website: www.itron.com ? ? ? ? ? OVERVIEW Itron enables utilities and cities to safely, securely, and reliably deliver critical infrastructure services to communities in more than 100 countries. Their proven portfolio of smart networks, software, services, meters, and sensors helps their customers better manage energy and water for the people they serve. “It just works ... I set it up and just don’t touch it. It is an out-of-the-box, easy, and straightforward solution. If we need to expand or upgrade the service, we will come to you first. ” — Jodi Swan, Principal IT Solutions Delivery Specialist CHALLEN

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