Case Study

Itella - Greater automation improves user and customer convenience

Itella - Greater automation improves user and customer convenience

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Itella CASE STUDY POST AND LOGISTICS The benefits ? Significant cost savings by replacing manual archiving process ? Better control on campaigns, products and pricing ? Integration of different data sources to enable up-to-date services ? New, easy-to-use functionality that greatly improve user satisfaction ? Increased customer satisfaction through faster and better automated service cgi.com © 2014 CGI GROUP INC. Greater automation improves user and customer convenience GI took on Itella’s challenges and delivered a powerful, customized point-of-sale (POS) system that will keep pace with its continued business growth and rapidly changing business environment. We integrated our own POS solution with a custom postal sales support system that, together, meet all of

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