Case Study
IT Project Management – Creating an Environment for More Successful Project Outcomes
IT Project Management – Creating an Environment for More Successful Project Outcomes CASE STUDY CHALLENGE After some difficulty achieving successful IT project outcomes, an IT workgroup comprised of agency commissioners and IT leaders was formed to focus on identifying and addressing IT challenges facing state agencies. The workgroup identified several major trends: • Shortage of project managers and business analysts • Lack of formal training for PM and BA roles In an effort to meet this organizational challenge, the state reinvested in and expanded its IT Project Management Office— Business Solutions Delivery (BSD)—so they could provide standard methodology and tools for project management across all agencies, leading to more successful outcomes for larger, complex IT project