Case Study

IT Audit Brings Student Loan Servicer into 21st Century

IT Audit Brings Student Loan Servicer into 21st Century

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Industry: Loan Servicing Entity Type: Quasi-Governmental Agency Geographic Footprint: National Loans Serviced: $450 billion Client Profile IT Audit Case Study www.cbiz.com/itaudit IT Audit Brings Student Loan Servicer into 21st Century Issue A quasi-government agency that facilitates higher education student loans underwent an FFIEC audit. Findings revealed significant deficiencies in the agency’s information technology (IT) controls. The agency’s internal controls staff did not have the expertise to monitor IT risks, and the agency had difficulty retaining qualified personnel, so it sought external assistance. Solution The client contracted with CBIZ to provide a full outsourcing of their IT Audit function. We established an end-to-end audit solution that consisted of a compre

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