Caja Case Study Islington Borough Council ERP Business Case Development The senior leadership team at Islington Council were faced with the same financial pressures as many other public sector bodies around the country, with the requirement to deliver a level of service that provides value for money to its citizens, whilst adhering to the reduced budget contributions from the UK government. Moreover, there was a recognition from key stakeholders that there was a requirement to modernise their technology systems and introduce a digital-first approach, to enable their staff to work effectively. However, there was no consensus between senior stakeholders with many have differing views on how best to meet these challenges, in terms of approach, timescales, priorities and investment. Caja was a

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