precisely.com | 877 700 0970 Customer Case Study: Ironstream Ensures SLAs Are Met Real-Time Data Access without Taxing the Mainframe Staff Challenge What does a company do when a key mainframe expert on staff, the only one who knows how to keep the most vital business applications running smoothly, goes off into the sunset? Or just takes a vacation? It was the retirement dilemma that faced this North American insurance firm that caters to both individual and business clients. Eventually, the company’s z/OS expert responsible for a critical piece of mainframe business analytics was going to retire — but there were always more pressing IT issues to worry about. So when that big-iron staffer actually made his departure plans clear, a decision on what to do suddenly became crit

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