One of the most difficult tasks in clinical studies is following the progress and measuring the comfort of the patient outside of the point of care. That’s where MTI comes in. inVentiv Health partnered with MTI to provide a patient diary IVR system that allows study participants to call in and rate the severity of the symptoms they are experiencing and leave a voice mail message for the clinical staff. Now, these calls can be made at the participant’s convenience, any time of day or night, thanks to the IVR process. This fully HIPAA compliant and audited IVR capability has been deployed to support clinical trials for several major pharmaceutical, biotech and medical products companies.

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