International Travel Company Ensuring positive customer experiences amid global pandemic An internationally known travel company enlisted Rocket to ensure business-critical updates were implemented on-time. CASE STUDY Challenge Traveling allows us to explore different cultures, meet new people, and broaden our horizons. Making travel arrangements is exciting for these reasons, but it also requires in-depth time and financial planning. Travel companies must ensure their systems are running smoothly so potential customers can access them when needed. One major travel company and Rocket LegaSuite customer needed to update their reservations systems, which services thousands of international and domestic call agents. Amidst their update progress, the company was dramatically imp

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