CASE STUDY INTERCONTINENTAL HOTELS GROUP (IHG) 2018 - 2019InterContinental Hotels Group (IHG) has been pioneering travel across the globe for more than 70 years. They are one of the world’s leading hotel companies with nearly 5,800 hotels and more than 400,000 colleagues working across more than 100 countries. Background Using Learning Pool’s Stream LXP, IHG had created a series of asynchronous, online employee development programmes, known internally as Learning Summits. These were scheduled across the year with over 3,000 people participating in each one. In order to keep people engaging with the Summits and realise the value that their participation would add to their daily work, IHG was keen to adopt a soft, drumbeat approach to their communications. They recognised that

Join for free to read