CASE STUDY INTEGRIS Health The Customer INTEGRIS Health is Oklahoma’s largest not-for-profit health care system with over 50 Wide Area Network locations throughout the state including hospitals, rehabilitation centers, physician’s clinics, and mental health facilities. INTEGRIS has the state’s largest and only comprehensive organ transplant program and has one of the most technologically advanced burn centers in the United States. The organization supports approximately 9,000 full-time employees and has built a reputation as one of the most technologically advanced health care organizations in the country, winning Wired magazine’s “Most Wired” award for five consecutive years from 1999 to 2003. The Challenge Constant advances and changes in medical technology require a robust and

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