Case Study

Integration of Microsoft Dynamics® GP with Microsoft Dynamics CRM streamlines operations for business communications provider

Integration of Microsoft Dynamics® GP with Microsoft Dynamics CRM streamlines operations for business communications provider

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Case Study: North American Communications Resources North American Communications Resources (NACR) is a value-added provider of integrated business-communications solutions. The company, which employs more than 400 people nationwide, is the largest distributor of Avaya telecommunications equipment in the United States. Background NACR had an older version of a customer relationship management (CRM) tool that no longer met the company’s

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