Case Study
INTEGRATING RESOURCE AND SERVICE LAYERS FOR AN END-TO-END VIEW OF SERVICES TELEKOM DEUTSCHLAND
CASE STUDY 1 INTEGRATING RESOURCE AND SERVICE LAYERS FOR AN END-TO-END VIEW OF SERVICES TELEKOM DEUTSCHLANDCLIENT: TELEKOM DEUTSCHLAND INDUSTRY: TELECOMMUNICATIONS T-Mobile is a business unit of Deutsche Telecom. Responsible for mobile operations, it concentrates on the most dynamic mar- kets in Europe and the United States. By the end of the first quarter of 2009, more than 149 million customers were served on ten T-Mobile markets. T-Mobile is gradually in- tegrating OSS systems used in its European operations in order to simplify network man- agement and provide a common manage- ment platform for an entity that is composed of multiple national GSM operators in Europe. IMPLEMENTED SOLUTION: n Comarch Resource & Service Inventory Faced with the challenges of today’s telecommun