Integrated Technical Content Delivery System Lead to Significant Annualized Savings for an Automobile Major SITUATION The client being a leading automobile manufacturer, has to support all its vehicles with certain user guides and technical manuals. These books have to be informative enough in order to help the customers attain thorough understanding of the vehicle that they are buying. The informative content for these books are created and designed by the client’s technical publication team IMPACT The existing process being mostly manual and unstructured, the entire task of content creation, recreation and reuse was a laborious and time consuming task. Lack of a structured system in place and lack of standardization of document styling further caused work duplicat

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