Insurance Fraud Bureau Reduces Document Handling Time for Investigations by 80%
Insurance Fraud Bureau Reduces Document Handling Time for Investigations by 80%
2 PagesInsurance Fraud Bureau Reduces Document Handling Time for Investigations by 80% CUSTOMER CASE STUDY | IFB After assigning insurance cases to an investigator, the Insurance Fraud Bureau of Massachusetts (IFB) typically put all paper documents related to that case into a cardboard box. The box wouldn’t make it onto the desk of the assigned investigator until the next time someone visited the regional office where that person worked. That could
