CASE STUDY [FINANCIAL SERVICES] Aioi Nissay Dowa InsuranceAioi Nissay Dowa Insurance Company Australia Pty Ltd (ADICA) is a general insurance company in Australia, employing approximately 100 staff. Business Benefits Better visibility of processes A clear audit trail Improved risk compliance Simplified process management Version control When ADICA began underwriting operations as a locally incorporated subsidiary, the existing branch operations were scaled down and placed into run- off. This was the catalyst for ADICA’s decision to implement a business process management tool. Nintex Promapp was identified as a tool that would enhance the risk management environment, through its ability to integrate risk and compliance requirements directly into processes, ensuring risk and

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