Business Challenge Southern Farm Bureau Casualty Insurance Company (SFBCIC), one of the nation’s largest property and casualty insurance companies, needed to consolidate data centers and upgrade its operating system from VSE to the OS/390 platform to ensure greater system performance and productivity. With 2.1 million policies and/or vehicles covered, this was a considerable task, made even more challenging by the corporate goal of improving performance without incurring extra costs. “What we needed was a product to help track down performance issues so we could fix them,” says Joey Brown, SFBCIC Systems Development Manager. One area the company focused on was its nightly cycles of batch processing. Batch jobs are processed after hours to avoid service disruptions during peak b

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