Case Study Summary Customer: InspiriTec Headquarters: Philadelphia, Pa. Industry: Nonprofit – IT Services Product Replaced: • TeleVantage PBX Number of Users: • Agents: 40-plus Challenge: Add features and offload tasks associated with on-premises solutions; integrate contact center system with solution that improves accessibility for CSRs with disabilities. Product Deployed: • Interactive Intelligence CaaS ? Bene

Join for free to read