The Challenge Argyll and Bute were approaching the end of their Enterprise Agreement with Microsoft. As a new deal would last for three years, getting the best value for money was critical. Especially as the initial quote showed a significant cost increase compared to their previous agreement. Argyll and Bute saw the new Microsoft agreement as an opportunity to embrace cloud services ahead of 2020, when Microsoft is expected to significantly increase on-premise licensing costs in order to focus on its cloud business model. The council had developed a new digital strategy that focused on putting as many services as possible online, driving down running costs and increasing access for the residents. As the Argyll and Bute area is so vast, digital systems make accessing services s

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