Case Study
Ingersoll Rand: Setting the Bar for Outside Counsel
“They couldn’t give us status updates on our records, they couldn’t tell us what was what. That right there was a huge red flag” – Tim Melchior, Senior Legal Operations Analyst, Ingersoll Rand “If they don’t know how to utilize a system to make their lives easier, we don’t want to deal with them.” T o learn more about the changing roles and responsibilities of firms with respect to their corporate clients, we spoke to Tim Melchior, Senio