CASE STUDIES Indiana Orthopaedic Hospital1 550 Congressional Blvd, Suite 100, Carmel, IN 46032 1.877.988.STAT PolicyStat.com Background Challenge On March 1, 2005, a group of orthopaedic surgeons and physicians opened the Indiana Orthopaedic Hospital (IOH) to provide central Indiana residents with complete orthopaedic care in a patient-focused, homelike environment. Since then, IOH has received national recognition from HealthGrades, the nation’s leading independent healthcare ratings company, as well as CareChex, a division of The Delta Group, and the nation’s largest privately-held healthcare information service company. For the second consecutive year, IOH has received the Press Ganey Summit Award for maintaining patient satisfaction at the 95th percentile or highe

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