Case Study

Indiana Health Group Offers an Efficient Patient Onboarding Experience

Indiana Health Group Offers an Efficient Patient Onboarding Experience

Pages 4 Pages

90% of patients opt to use new registration form Increased efficiency of patient onboarding Decreased duplication of data entry When a sizable packet of new patient registration paperwork shows up in a patient's mailbox before his first appointment, he is far from engaged. He's overwhelmed by the burden of filling out the paper forms and remembering to bring them to his appointment. He's also bothered by the inefficiency and a bit frustrated with the inconvenience. Even in this age of never-ending technological advancements, countless healthcare facilities still interact with new patients in this manner. But Indiana Health Group (IHG) found a better way. Indiana Health Group Offers an Efficient Patient Onboarding Experience Key ResultsINDUSTRY Healthcare FOUNDED 1987 LOCATION Carmel, IN SI

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