The Client, an alliance of three regional insurance companies, provides Insurance for homes, auto, businesses and farms. The Carrier’s Business Leaders’ had a vision of combining their rural American culture with advanced technology to pro- vide excellent products and services to their policyholders and independent agents. To align with this vision, the CIO em- barked on an end-to-end system replace- ment program taking a best-of-breed approach. SOA served as a foundation to enable them to implement new solutions This Carrier was facing high costs associ- ated with maintaining multiple systems; too often the company was rebuilding functionality it already had created. Instead of having rating logic embedded in their legacy system—which was slated for replacement, a poli

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