Overview Headquartered in Buffalo, New Y ork, Inde pen­ dent Health is a not­for­profit health plan that continually aims to provide innovative health­ related products and services, which enable affordable access to quality healthcare. Independent Health was formed in 1980 and now has nearly 400,000 members and over 1,000 associates. It serves eight counties in Western New Y ork and its award­winning cus­ tomer service, dedication to quality healthcare and unmatched relationships with physicians and providers has allowed it to be consistently recognized as one of the highest­ranked health insurance plans in the nation. Challenge This attention to quality is mirrored by the work of its test team mentored by Chris T rimper, the test automation chief architect responsible for au

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