invue.com Case Study Sofmap Co., Ltd. Sofmap is a Japanese retailer which sells consumer electronics and has over 21 stores throughout Japan. Increasing profits with the OneKEY ecosystem. SITUATION Sofmap stores were facing a significant key management problem. The stores have hundreds of cabinets in each location and each cabinet has its own key. It was extremely difficult and time consuming for associates to first locate the bundle of keys for the given area, and then find the key needed to open a given cabinet. There was mounting frustration among associates due to this time consuming and inefficient manner of unlocking cabinets. In addition, there were many instances of one associate using the bundle of keys to help a customer while another associate was waiting fo

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